Shipping policy: We ship 7-10 business days after your order has been placed! WE ONLY SHIP ON MONDAY!
Q: Do you offer Afterpay or Sezzle? any payment plan options?
A: Yes, we do! We now offer Sezzle! There is no order minimum! Shop now, pay later!
Q: Do you only offer paypal?
A: No, you can actually bypass the paypal sign in information and select you do not have a "paypal account" and enter your payment information safely.
Q: Do you all offer refunds on products or exchanges?
A: Currently we do not offer either.
Q: How long does it take to receive items?
A: We typically process orders within 48hrs. We then ship your order 7-10 business days after your order has been received and processed. We ship only on MONDAYS!
Q: Do you offer a Rush service?
A: No we do not
Q: Do you all have a physical location?
A: Yes, we do! We are located at 13600 Baltimore Avenue suite 110 inside Phenix suites(Beside Shoppers Grocery) Laurel, MD! Our hours vary however we are typically open Thursday-Saturday.
Q: My sisters birthday is coming, how can I pick items for her?
A: We offer digital gift cards! This is an awesome way for her to choose what she likes! Simply send an email to the website and we can provide you with further instructions!
Q: Can I return an item?
A: We do not accept returns or exchanges. However, if the item is our fault its damaged please email us 1-2 business days within the time received and we will instruct you on options to help you resolve your issue!
Q: I think I made a mistake with my order? I sent a message on instagram!
A: Please do not send messages concerning orders on social media. Please send an email and we will resolve your issues there. Info@Rmbathbody.com